Please use this identifier to cite or link to this item:
https://open.uns.ac.rs/handle/123456789/18364
Title: | Consumer Satisfaction and Quality Management in the Hospitality Industry in South-East Europe | Authors: | Blešić Ivana Tešanović Dragan Psodorov Đorđe |
Issue Date: | 2011 | Journal: | African Journal of Business Management | URI: | https://open.uns.ac.rs/handle/123456789/18364 | ISSN: | 1993-8233 |
Appears in Collections: | PMF Publikacije/Publications |
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