The analysis of human resource outsourcing in central and eastern europe

Abstract

Outsourcing is very popular in the field of business services and management. Business process outsourcing (BPO) is one of the key trends that are shaping the future of human resource management (HRM). The purpose of this paper was to illustrate the practice of outsourcing in human resource management functions in Serbia in comparison to the several European countries. Methodology used in the research was consisted of analytical exploration of available literature in the area of outsourcing, as well as from statistical analysis of the CRANET sample, which was used to determine actual level of outsourcing in HRM in companies around the world, and to make comparison between Serbian outsourcing practice and countries of Central Eastern Europe (CEE) region. Results of the analysis pointed out that outsourcing of many key functions of HRM such selection and payroll is still used lesser than pensions planning and training and development. Also, Serbian companies have low level of outsourcing usage. It has been detected a statistically significant differences in several areas of outsourcing in companies from CEE region and Serbia regarding the organization of HRM in companies.