Ćoćkalo, Dragan

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Subject:  customer satisfaction

Results 1-4 of 4 (Search time: 0.002 seconds).

Issue DateTitleAuthor(s)
17-Jul-2011Business Strategy of Providing Customer Satisfaction: An Exploratory Study in QM Certified Serbian CompaniesĆoćkalo, Dragan ; Đorđević, Dejan ; Đurin, Savina
21-Jul-2012The elements of customer satisfaction model in Serbian conditionsĆoćkalo, Dragan ; Đorđević, Dejan ; Sajfert, Zvonko; Spasojević-Brkić, V.; Nikolić, Milutin 
31-Jan-2010Providing customer satisfaction: Certain aspects from serbian case studyĆoćkalo, Dragan ; Đorđevic, Dejan; Bešić, Cariša; Sajfert, Zvonko; Krnjevic-Miskovic, Z.
46-Jul-2010Researching needs for marketing managers in serbiaSajfert, Zvonko; Đorđević, Dejan ; Bešić, Cariša; Nikolić, Milutin ; Ćoćkalo, Dragan ; Kljajić-Dervić, Mirela