Browsing by Subject relationship marketing

Showing results 1 to 5 of 5
Issue DateTitleAuthor(s)
7-Jul-2011Business Strategy of Providing Customer Satisfaction: An Exploratory Study in QM Certified Serbian CompaniesĆoćkalo, Dragan ; Đorđević, Dejan ; Đurin, Savina
1-Jul-2012The elements of customer satisfaction model in Serbian conditionsĆoćkalo, Dragan ; Đorđević, Dejan ; Sajfert, Zvonko; Spasojević-Brkić, V.; Nikolić, Milutin 
1-Aug-2011Elements of the model for customer satisfaction: Serbian economy researchĆoćkalo, Dragan ; Đorđević D ; Sajfert, Zvonko
1-Jan-2010Providing customer satisfaction: Certain aspects from serbian case studyĆoćkalo, Dragan ; Đorđevic, Dejan; Bešić, Cariša; Sajfert, Zvonko; Krnjevic-Miskovic, Z.
6-Jul-2010Researching needs for marketing managers in serbiaSajfert, Zvonko; Đorđević, Dejan ; Bešić, Cariša; Nikolić, Milutin ; Ćoćkalo, Dragan ; Kljajić-Dervić, Mirela